COVID-19 Prevention Policy

Please help to eliminate the spread of COVID-19, click here for more information about the virus and how to protect yourself and others.

What we’re doing to help prevent the spread of COVID-19 at MetaMorph Jewelry Studio

1. Social Distancing.
2. Regular sanitation of work surfaces and hands.
3. All in-studio events have been postponed until further notice.
4. We are now requiring all customers to wear masks in our store, as well as all staff members. If you do not have a mask, we will provide a disposable one for you to wear while you shop.
5. All staff members are fully vaccinated, and in good health.

Processing Times:

As of 07/28/2021 you can expect a processing time of 3-5 business days on most jewelry orders, and 1-2 business days on all products marked "ready to ship". Please allow additional time for personalized or custom order products.

Shipping Times:

We ship all packages via the United States Postal Service. The speed in which your package ships depends upon the shipping service you choose and pay for at checkout. Processing time is different than shipping speed. See above for current internal processing times.   

Shipping Delays & Insurance:

The United States Postal Service has been impacted in numerous ways causing shipping delays, and are working hard to process and transport shipments as quickly as possible. Please allow additional time for packages to be sorted and scanned, and for your package to show up on tracking. We do not cover costs for packages that are lost, stolen or damaged during shipment unless your package is insured for the amount purchased. You can read more about shipping policies via our policies page.